Ai Change Management And Training Specialist

Overview

• Lead AI change management initiatives to enhance technology adoption and integration within a professional services environment.
• Design and deliver comprehensive training programs for AI-enabled productivity tools tailored to diverse user needs.
• Collaborate with cross-functional teams to ensure seamless integration of AI technologies into workflows.
• Develop and maintain instructional materials, including guides, videos, and e-learning content for AI tools.
• Monitor updates in AI platforms and adapt training resources to reflect new functionalities.
• Foster partnerships to co-create strategies for effective AI adoption and user engagement.
• Support operational initiatives aimed at advancing technology enablement goals and user proficiency.
• Contribute to organizational readiness for deploying innovative AI solutions.

Key Responsibilities & Duties

• Develop and facilitate engaging learning experiences for users of AI-driven tools and technologies.
• Create instructional resources, including user guides, training videos, and interactive e-learning modules.
• Lead workshops, webinars, and coaching sessions to support diverse proficiency levels.
• Oversee onboarding processes for new AI solutions and provide ongoing user support.
• Collect feedback and analyze data to continuously improve training and enablement initiatives.
• Collaborate with stakeholders to design AI-powered workflows tailored to specific use cases.
• Monitor engagement metrics and identify areas for additional training or support.
• Coordinate logistics for training events and manage participant tracking and reporting.

Job Requirements

• Bachelor’s degree in education, instructional design, communications, technology, or a related field.
• Minimum 10 years of experience in technology training and change management roles.
• Proficiency with AI tools such as MS Copilot and iManage in professional environments.
• Demonstrated success in developing and delivering impactful technology training programs.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Excellent communication skills to engage diverse audiences and foster collaboration.
• Advanced certifications in AI, change management, or technology training are preferred.
• Approachable and adaptive demeanor to encourage feedback and teamwork.