Manager, People Operations And Performance

Overview

• Lead strategic HR initiatives focusing on performance management, learning and development, and employee engagement in a hybrid work environment.
• Collaborate with leadership to align HR strategies with organizational goals and compliance requirements.
• Enhance employee experience through innovative programs tailored to workforce needs and organizational objectives.
• Analyze HR metrics to identify trends, recommend improvements, and support data-driven decision-making.
• Ensure compliance with employment laws and regulations while managing HR processes and documentation.
• Develop tools and training for effective performance conversations and development planning.
• Partner with leaders to assess capability gaps and customize learning solutions to meet organizational needs.
• Model ownership, accountability, and a forward-thinking mindset within the HR team.

Key Responsibilities & Duties

• Manage the performance management lifecycle, including goal setting, feedback cycles, and reviews to drive organizational success.
• Lead the design and execution of learning and development strategies aligned with organizational objectives.
• Administer benefits programs, ensuring compliance and alignment with employee needs and expectations.
• Develop and maintain dashboards and reports on HR metrics and workforce trends for strategic insights.
• Ensure compliance with employment laws and regulations, collaborating with legal and finance teams.
• Monitor changes in employment law and recommend updates to policies and practices.
• Lead HR projects independently, managing timelines, stakeholders, and outcomes effectively.
• Continuously evaluate HR programs and operations, recommending improvements to enhance efficiency and effectiveness.

Job Requirements

• 7–10+ years of progressive HR experience, including performance management, L&D, benefits, and compliance.
• Proven experience leading complex HR programs with autonomy and judgment.
• Strong background in people analytics, data interpretation, and reporting for strategic decision-making.
• Deep understanding of employment compliance and HR best practices in dynamic environments.
• Exceptional project management, organizational, and communication skills to manage diverse HR initiatives.
• Ability to balance strategic thinking with hands-on execution in a hybrid work environment.
• Highly organized, detail-oriented, and analytically strong, with a proactive approach to challenges.
• Preferred certifications in HR or related fields are advantageous but not mandatory.