Office Service Associate

Overview

• Support daily operational functions to ensure a consistent, efficient, and high-quality workplace experience.
• Execute core responsibilities across shipping, mailroom operations, supply management, and dispatch support.
• Maintain strong service standards and operational accuracy in all tasks.
• Collaborate effectively with internal teams and leadership to meet service expectations.
• Adapt to shifting priorities while maintaining operational consistency and efficiency.
• Perform daily opening and closing procedures to ensure operational readiness.
• Support continuous improvement initiatives within office services operations.
• Deliver professional and courteous service to employees, partners, and visitors.

Key Responsibilities & Duties

• Receive, sort, and process incoming packages and deliveries with accuracy.
• Coordinate package movement between receiving areas and internal destinations.
• Execute daily mailroom workflows and support shipment processing.
• Maintain supply rooms and organized inventory storage, restocking as needed.
• Assist with internal delivery routes and scheduled service runs.
• Perform equipment checks to ensure tools and systems are operational.
• Follow safety, security, and compliance protocols in all operations.
• Escalate operational issues or delays to leadership appropriately.

Job Requirements

• Associate of Arts (AA) degree required.
• Experience in office services, mailroom, logistics, facilities, or operational support preferred.
• Basic proficiency with shipping systems, tracking tools, or operational technology.
• Strong organizational and time management skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience with shipping platforms such as FedEx or courier systems preferred.
• Familiarity with corporate office services or facilities operations preferred.
• Ability to lift and move packages consistent with operational requirements.