Receptionist

Overview

• Provide exceptional front desk support, ensuring a welcoming and professional environment for guests and patients.
• Handle incoming calls, direct inquiries, and manage scheduling with efficiency and discretion.
• Support a niche patient population, including children, requiring warmth and a personable demeanor.
• Temporary contract role lasting 4 to 6 weeks, covering for staff transitions and medical leave.
• Work on-site during assigned shifts, ensuring consistent and reliable reception coverage.
• Opportunity to gain experience in a dynamic and patient-focused environment.
• Collaborate with a dedicated team to maintain operational excellence.
• Engage in a streamlined interview process with one virtual interview prior to hiring.

Key Responsibilities & Duties

• Greet guests and patients warmly, ensuring a positive first impression.
• Answer and route phone calls professionally, providing accurate information and assistance.
• Manage reception area, maintaining cleanliness and organization.
• Assist with scheduling and administrative tasks as needed.
• Ensure discretion and confidentiality when handling sensitive information.
• Support team members during transitions and absences, maintaining seamless operations.
• Adapt to varying shifts and schedules to meet organizational needs.
• Provide excellent customer service to a diverse patient population, including children.

Job Requirements

• Bachelor of Arts (BA) degree required.
• 1-2 years of reception or customer service experience preferred.
• Exceptional interpersonal skills with a warm and personable demeanor.
• Ability to work on-site during designated shifts.
• Strong organizational skills and attention to detail.
• Discretion and confidentiality in handling sensitive information.
• Proficiency in managing multi-line phone systems and scheduling tools.
• Adaptability to a fast-paced and dynamic work environment.