Receptionist

Overview

• Serve as the first point of contact for visitors and callers, ensuring a welcoming and professional environment.
• Manage reception desk operations, including handling incoming calls, directing inquiries, and maintaining orderliness.
• Coordinate office support tasks such as mail distribution, package handling, and scheduling.
• Assist in administrative duties to support office operations and team collaboration.
• Ensure professional presentation and adherence to company standards at all times.
• Collaborate with team members to foster a positive and productive work environment.
• Maintain accurate records and documentation for office activities and communications.
• Provide exceptional customer service to internal and external stakeholders.
• Support the team with ad hoc projects and tasks as needed.

Key Responsibilities & Duties

• Manage the reception area, greeting visitors and ensuring a professional atmosphere.
• Answer and direct phone calls, providing accurate information and assistance.
• Coordinate mail distribution and expedited package handling efficiently.
• Assist with scheduling and organizing meetings and appointments.
• Maintain office supplies inventory and order replacements as needed.
• Support administrative tasks, including document preparation and data entry.
• Collaborate with team members to ensure smooth office operations.
• Provide excellent customer service to enhance client and visitor experiences.
• Participate in team meetings and contribute to process improvement initiatives.

Job Requirements

• Bachelor's degree from an accredited institution preferred.
• Minimum of 2 years of experience in a receptionist or similar role.
• Proficiency in Microsoft Office Suite and Adobe applications.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication skills, both verbal and written.
• Knowledge of standard office administrative practices and procedures.
• Ability to maintain professionalism and confidentiality in all interactions.
• Experience in real estate or development industries is a plus.
• Commitment to contributing to a collaborative and supportive team environment.