Sales Representative

Overview

• Provide exceptional customer service in an optical dispensary setting, assisting clients with eyewear selection and dispensing.
• Support administrative tasks including patient registration, scheduling, and claims submissions.
• Maintain inventory levels, order supplies, and ensure accurate record-keeping.
• Collaborate with team members to ensure smooth operations and client satisfaction.
• Handle customer inquiries and concerns professionally and courteously.
• Verify and manage orders to ensure accuracy and timely delivery.
• Contribute to the overall success of the dispensary by performing assigned duties effectively.
• Temporary contract role with potential for extension based on performance.

Key Responsibilities & Duties

• Assist customers in selecting frames and lenses, ensuring satisfaction and accurate order processing.
• Provide courteous and professional service to address customer questions and concerns.
• Support co-workers in the dispensary and health technology center as needed.
• Register and schedule patients, ensuring smooth administrative workflows.
• Submit claims and maintain accurate documentation for patient services.
• Monitor inventory levels, order necessary supplies, and maintain organized stock.
• Verify the accuracy of orders and follow up on pending items.
• Perform other duties as assigned to support dispensary operations.

Job Requirements

• High School Diploma or GED required; additional certifications in optical sales preferred.
• 3-5 years of experience in optical sales or a related field.
• Strong customer service skills with the ability to handle inquiries professionally.
• Proficiency in administrative tasks such as scheduling and claims submissions.
• Ability to maintain inventory and order supplies efficiently.
• Detail-oriented with excellent organizational and communication skills.
• Comfortable working in a fast-paced, on-site environment.
• Temporary contract position requiring flexibility and adaptability.