Office Manager – Higher Education

Overview

• Manage daily academic office functions for programs within the School of Technology, Trades, Business, and Hospitality.
• Collaborate with school leadership, faculty leads, and students to implement and manage academic and administrative processes.
• Coordinate schedules, budgets, faculty contracts, and workload reports for assigned programs.
• Ensure compliance with academic policies, administrative processes, and FERPA regulations.
• Serve as a primary contact for program-specific issues, inquiries, and academic support services.
• Develop and review payroll reports, ensuring accuracy for faculty assignments and compensation.
• Assist with hiring faculty and staff, managing documentation, and orienting new hires.
• Provide backup support to other Academic Office Managers during peak periods or special projects.

Key Responsibilities & Duties

• Build and maintain course schedules, ensuring accurate meeting times, instructor assignments, and room pre-assignments.
• Compile and maintain relational databases for course schedules, faculty demographics, and workload reports.
• Analyze budget data, reallocate funds, and make recommendations for annual budget development.
• Coordinate procurement processes, track expenses, and manage purchasing for specialized equipment and materials.
• Create and execute PeopleSoft queries and reports for comprehensive program analysis.
• Facilitate book orders and manage textbook adoption processes for assigned programs.
• Coordinate student evaluation processes across diverse program formats and delivery methods.
• Assist with planning and hosting Program Advisory Committee meetings and serve as secretary for PACs.

Job Requirements

• Bachelor’s degree in a relevant field is required; advanced degree preferred.
• Four to six years of experience in academic administration or equivalent combination of education and experience.
• Proficiency in Microsoft Office Suite, PeopleSoft, and specialized software coordination.
• Knowledge of FERPA regulations and academic policies.
• Strong organizational, analytical, and critical-thinking skills.
• Excellent verbal and written communication skills.
• Ability to work collaboratively and independently in a dynamic academic environment.
• Experience supporting CTE Program Advisory Committees or industry partnership activities is preferred.