Leasing Assistant

Overview

• Assist in leasing operations, providing excellent customer service to prospective tenants and current residents.
• Support the client’s leasing team in achieving occupancy goals and maintaining compliance with housing regulations.
• Handle inquiries, schedule property tours, and process leasing applications efficiently.
• Ensure accurate documentation and timely updates to leasing records and databases.
• Collaborate with maintenance and management teams to address tenant concerns promptly.
• Provide administrative support, including preparing leasing agreements and maintaining organized files.
• Contribute to marketing efforts by promoting available units and community amenities.
• Participate in training sessions to stay updated on housing policies and leasing practices.

Key Responsibilities & Duties

• Respond to tenant inquiries, providing accurate information about leasing options and community features.
• Conduct property tours, showcasing available units and amenities to prospective tenants.
• Process leasing applications, ensuring compliance with housing regulations and company policies.
• Maintain accurate and up-to-date leasing records and tenant information in the database.
• Collaborate with maintenance teams to address tenant concerns and ensure timely resolutions.
• Prepare leasing agreements and other documentation, ensuring accuracy and compliance.
• Assist in marketing efforts, promoting available units and community features effectively.
• Participate in team meetings and training sessions to enhance leasing operations knowledge.

Job Requirements

• Bachelor of Arts (BA) degree required, preferably in business or related field.
• Minimum of 1 year of leasing or property management experience; 3 years preferred.
• Strong knowledge of housing regulations and leasing practices.
• Proficiency in property management software and Microsoft Office Suite.
• Excellent communication and customer service skills.
• Ability to work on-site and collaborate effectively with team members.
• Detail-oriented with strong organizational and multitasking abilities.
• Commitment to providing exceptional service to tenants and prospective residents.