Team Manager – Hospice

Overview

• Lead and mentor a team of nursing professionals in hospice care.
• Ensure consistent delivery of hospice and palliative care services aligned with program goals.
• Collaborate with interdisciplinary teams to optimize patient and family care outcomes.
• Maintain compliance with state and federal regulations in documentation and care practices.
• Provide leadership in scheduling and staffing to meet organizational standards.
• Engage in community outreach and presentations to promote hospice services.
• Support the Associate Director in operational and strategic initiatives.
• Foster excellence in pain and symptom management among nursing staff.
• Maintain availability for incident follow-ups beyond core hours.

Key Responsibilities & Duties

• Supervise and mentor hospice nursing staff to ensure high-quality care delivery.
• Coordinate staff assignments in compliance with established ratios and policies.
• Monitor nursing documentation for accuracy and regulatory compliance.
• Empower RN Case Managers in achieving patient-centered care goals.
• Collaborate with outreach departments for community presentations.
• Ensure availability for on-call support and incident management.
• Implement strategies for effective pain and symptom management.
• Support interdisciplinary team collaboration for holistic patient care.
• Assist in operational planning and execution with the Associate Director.

Job Requirements

• Bachelor of Science in Nursing (BSN) from an accredited institution.
• Minimum of five years of hospice nursing experience required.
• Supervisory or leadership experience preferred.
• New York State RN licensure mandatory.
• National Board Certification in Hospice and Palliative Care (CHPN) preferred.
• Proficiency in Word, Outlook, and Windows applications.
• Strong ability to supervise and mentor nursing staff effectively.
• Experience in triage, on-call, or after-hours care is essential.
• Availability to manage incidents outside regular working hours.