Director Of Credit Operations

Director of Credit Operations Overview

• The Director of Credit Operations will lead and manage global operations across alternative/private credit strategies and CLO platforms.
• Oversee internal operations teams, fostering a collaborative culture focused on accountability, accuracy, and continuous improvement.
• Collaborate with senior management to drive operational scalability, infrastructure buildout, and platform growth initiatives.
• Evaluate and implement best practices, process enhancements, and technology solutions to improve efficiency and controls.
• Ensure operational readiness for new products, mandates, fund launches, and strategic initiatives.
• Maintain a strong operational control environment across investment vehicles and processes.
• Develop and monitor policies, procedures, and governance frameworks to mitigate operational risks effectively.
• Partner with technology teams to enhance systems architecture, automation, and data governance.
• Participate in investor and counterparty operational due diligence meetings as required.

Director of Credit Operations Key Responsibilities & Duties

• Lead global operations across alternative/private credit strategies and CLO platforms.
• Oversee outsourced operations professionals, managing workflows, performance, and service-level governance.
• Support operational readiness for new products, mandates, and fund launches.
• Develop and monitor operational policies, procedures, and governance frameworks.
• Ensure accurate operational support for complex debt instruments and bespoke financing structures.
• Partner with portfolio management, treasury, finance, investor relations, and legal/compliance teams.
• Oversee vendor management processes and service provider oversight frameworks.
• Collaborate with technology teams on systems architecture, automation initiatives, and operational integrations.
• Identify operational risks and implement mitigation strategies and escalation protocols.

Director of Credit Operations Job Requirements

• Bachelor’s degree required; advanced degree or relevant certifications preferred.
• 15+ years of experience in investment operations, credit operations, or related functions.
• Significant management experience overseeing large operational teams and outsourced service providers.
• Deep knowledge of alternative/private credit operational workflows and CLO operational structures.
• Experience with trustees, administrators, custodians, agent banks, and third-party service providers.
• Proficiency with investment operations systems, data platforms, and reporting tools.
• Strong understanding of operational controls, risk management frameworks, and regulatory considerations.
• Excellent leadership, organizational, communication, and project management skills.
• Highly detail-oriented with strong analytical and problem-solving capabilities.