Director Of Quality Management

Director of Quality Management Overview

• The Director of Quality Management oversees quality assurance and performance improvement programs for Hospice and Palliative Care services.
• Develops and implements a Quality Assurance/Performance Improvement (QAPI) Plan aligned with regulatory standards and patient needs.
• Collaborates with senior leadership to recommend strategic quality initiatives and report on healthcare quality trends.
• Facilitates data collection, analysis, and dissemination to support clinical performance improvement.
• Utilizes PDSA methodology and analytical tools to evaluate performance improvement results.
• Ensures compliance with Federal and NYS regulations, serving as a resource on regulatory matters.
• Manages CMS Hospice Quality Reporting Program compliance and implements performance improvement projects based on data insights.
• Oversees staff performance, providing coaching, training, and development opportunities.
• Collaborates with operational departments to ensure effective implementation of quality initiatives.

Director of Quality Management Key Responsibilities & Duties

• Develop and maintain quality management programs for Hospice and Palliative Care services.
• Collaborate with leadership to establish clinical performance indicators and manage benchmarking analysis.
• Facilitate data collection and analysis to support performance improvement initiatives.
• Utilize statistical tools to evaluate quality improvement results and identify opportunities for enhancement.
• Ensure compliance with Federal and NYS regulations, advising on regulatory matters.
• Oversee CMS Hospice Quality Reporting Program compliance and implement improvement projects.
• Provide orientation, coaching, and development for direct and indirect reports.
• Collaborate with operational departments to ensure effective implementation of interventions.
• Monitor productivity and participate in annual budget preparation to ensure resource allocation.

Director of Quality Management Job Requirements

• Registered Professional Nurse licensed in New York State.
• Bachelor of Science in Nursing required; Master of Science in Nursing or related field preferred.
• Minimum 5 years of experience in Quality Management/Performance Improvement.
• Proficiency in statistical process control tools and methodologies.
• Knowledge of Federal and NYS DOH regulations affecting hospice and palliative care.
• Experience managing CMS Hospice Quality Reporting Program compliance.
• Strong analytical skills to evaluate performance metrics and implement improvement strategies.
• Ability to collaborate across departments to enhance quality initiatives and interventions.
• Demonstrated leadership skills in managing staff performance and development.