Staffing Coordinator

Staffing Coordinator Overview

• The Staffing Coordinator role involves managing recruitment, onboarding, and scheduling processes for caregivers in a dynamic healthcare environment.
• Ensure compliance with state regulations and agency standards while maintaining accurate employee records.
• Support quality assurance initiatives and enforce company policies consistently and fairly.
• Collaborate with on-call staff and address caregiver and patient concerns professionally and effectively.
• Contribute to a growing organization dedicated to providing high-quality home care services.
• Work in a structured schedule with opportunities for professional growth and development.
• Engage in a supportive team environment that values diversity and equal opportunity.
• Participate in paid on-call rotations and travel to designated office locations as required.

Staffing Coordinator Key Responsibilities & Duties

• Process caregiver applications promptly and efficiently to meet staffing needs.
• Maintain accurate and compliant employee files, adhering to HIPAA standards.
• Conduct weekly orientations for newly hired CHHAs and CNAs.
• Support scheduling operations and assist with coverage needs as required.
• Communicate daily with on-call staff and answering services to ensure smooth operations.
• Address caregiver and patient concerns professionally and effectively.
• Report scheduling issues, complaints, or after-hours calls promptly.
• Assist with quality assurance initiatives to maintain service standards.
• Perform additional duties as assigned by the Executive Director.

Staffing Coordinator Job Requirements

• Associate of Applied Science (AAS) degree or equivalent educational background.
• Minimum of 1 year recruiting/HR experience in home care or healthcare; 3 years preferred.
• Strong organizational and multitasking skills to manage diverse responsibilities.
• Comfortable working with people and solving problems effectively.
• Must pass a criminal background check and possess home care experience.
• Physical ability to lift up to 10 lbs, bend, and stoop as needed.
• Proficient in English communication, both spoken and written.
• Willingness to participate in on-call rotations and travel to designated office locations.