Warehouse Manager

Warehouse Manager Overview

• The Warehouse Manager oversees warehouse operations, inventory control, and fulfillment activities to ensure efficiency and accuracy.
• Collaborates with cross-functional teams to improve operational performance and customer satisfaction.
• Leads and supervises warehouse personnel, fostering a culture of accountability and continuous improvement.
• Ensures timely and accurate shipment of customer orders while maintaining inventory accuracy.
• Develops and implements warehouse procedures and best practices to enhance efficiency.
• Provides hands-on support during high workload periods or staffing shortages.
• Drives process improvements and quality initiatives to reduce errors and improve service.
• Supports ERP and inventory-related initiatives to optimize operations.
• Plays a key role in supporting the organization's growth and operational excellence.

Warehouse Manager Key Responsibilities & Duties

• Lead and supervise warehouse personnel and daily activities, ensuring a safe and organized environment.
• Manage shipping, receiving, order fulfillment, and material movement processes effectively.
• Develop and maintain inventory control procedures, including cycle counting and physical inventory programs.
• Investigate and resolve inventory discrepancies to maintain accuracy.
• Collaborate with Customer Service to address order and shipment issues promptly.
• Drive continuous improvement projects focused on efficiency and quality.
• Implement corrective actions to reduce recurring quality and fulfillment errors.
• Develop actionable warehouse metrics and reporting systems to track performance.
• Support ERP system initiatives and process improvement projects.

Warehouse Manager Job Requirements

• Associate of Arts (AA) degree or equivalent educational background required.
• 3-5+ years of experience in warehouse, distribution, manufacturing, or inventory management.
• Prior supervisory experience in an operational environment is essential.
• Proficiency in inventory control processes and ERP systems, preferably NetSuite.
• Strong problem-solving, organizational, and communication skills.
• Experience with cycle counting, inventory auditing, and quality processes preferred.
• Knowledge of Lean, continuous improvement, or process improvement methodologies is advantageous.
• Proficiency in Microsoft Office applications, particularly Excel.
• Ability to foster a culture of accountability, organization, and continuous improvement.