Customer Service Representative/Account Manager

in Professional Services
  • Milwaukee, WI View on Map
  • Salary: $50,000.00 - $55,000.00
Permanent

Job Detail

  • Experience Level Entry Level
  • Degree Type Bachelor of Arts (BA)
  • Employment Full Time
  • Working Type Hybrid
  • Job Reference 0000008904
  • Salary Type Annually
  • Selling Points

    A growing Milwaukee firm is seeking an entry-level Customer Service Representative/Account Manager for a hybrid role. Offering a $50-55k base salary plus bonus and significant growth opportunities, this position is ideal for ambitious professionals.

Job Description

Key Responsibilities:

  • Lead intake conversations with attorneys to evaluate needs.
  • Translate legal requirements into research parameters for execution.
  • Manage client projects.
  • Account management.
  • Provide excellent client service.
  • Create and maintain strong relationships with clients.
  • Present findings and recommendations to key stakeholders.

Qualifications:

  • College degree.
  • 1-3 years of experience in legal admin, paralegal, of customer facing role.
  • Strong attention to detail.
  • Analytical thinking and problem-solving abilities.
  • Good written and verbal communication skills.
  • Multi-tasking skills.
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