Quality Improvement Coordinator

Title: Quality Improvement Coordinator

Responsibilities

• Consult Coordination
  • Manage incoming consultation requests from healthcare professionals, triage by clinical content, and route to appropriate subject matter experts.
  • Track and document resolution timelines and participant engagement.
  • Maintain consultation databases and contribute to internal program summaries and external publication content.
• Training Program Support
  • Assist with planning and logistics for in-person and virtual learning workshops, including travel coordination, material preparation, and communications.
  • Help maintain participant engagement through newsletters, surveys, and follow-up tasks.
  • Support the recruitment and application process for new program participants.
  • Coordinate evaluations and organize data for reporting and future improvements.
• Annual Meeting Programming
  • Assist in planning and executing special programming at the organization’s annual conference.
  • Schedule planning meetings, track speaker invitations and confirmations, and manage internal database updates.
  • Coordinate marketing timelines and communications related to programming sessions.
• General Departmental Support
  • Provide administrative assistance across the quality department.
  • Schedule team meetings, proofread and format content, process invoices, and assist with departmental email communications.
  • Track requests for web updates and cross-departmental tasks.

Qualifications

• Bachelor’s degree in public health, biological sciences, or related discipline.
• 1–3 years of experience in healthcare, nonprofit, or scientific program support.
• Exceptional verbal and written communication skills; able to interact confidently with clinicians and external stakeholders.
• Highly organized and proactive with the ability to manage multiple projects simultaneously.
• Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
• Previous experience with health policy or medical professional organizations a plus.