Legal Billing Manager

Overview

• Lead and oversee billing operations for a dynamic legal organization, ensuring accuracy and efficiency in all processes.
• Supervise and manage a team of billing analysts, fostering collaboration and achieving timely invoice generation.
• Administer and troubleshoot billing systems, ensuring seamless operations and user support.
• Collaborate with attorneys, clients, and teams to resolve billing discrepancies and uphold compliance standards.
• Ensure adherence to established timelines and standards for billing processes and reporting.
• Provide guidance and support to legal staff on billing processes and systems, enhancing operational efficiency.
• Contribute to the organization's success by maintaining high standards in billing practices and client satisfaction.

Key Responsibilities & Duties

• Oversee daily billing operations, ensuring efficient execution and accuracy in all processes.
• Supervise billing analysts, ensuring timely and accurate invoice generation and team collaboration.
• Manage billing systems, including user setup, security profiles, and troubleshooting system-related queries.
• Ensure proper month-end and year-end closing processes, including required reporting and compliance.
• Collaborate with attorneys and clients to resolve billing discrepancies and system-related issues effectively.
• Administer e-billing platforms, ensuring compliance with client-specific billing requirements and accuracy.
• Audit invoices for accuracy and compliance, ensuring billing is completed within established timelines.
• Provide ongoing support and guidance to attorneys, billing staff, and legal assistants regarding billing processes.

Job Requirements

• Bachelor of Science (BS) degree required, preferably in a related field.
• Minimum of 5 years of billing management experience, with 7 years preferred.
• Experience in law firm billing is required, with proficiency in SurePoint and Intapp preferred.
• Strong technical skills in managing billing software and troubleshooting issues effectively.
• Proven leadership and team management experience, fostering collaboration and achieving results.
• Excellent analytical, problem-solving, and communication skills to address complex billing challenges.
• Ability to prioritize tasks, meet deadlines, and work effectively in a fast-paced environment.