Case Manager

Overview

• Serve as a Case Manager, ensuring optimal care coordination and member independence within a hybrid work environment.
• Collaborate with members, families, and interdisciplinary teams to provide comprehensive healthcare solutions.
• Perform fieldwork two days per week within New York City, supporting diverse populations.
• Utilize bilingual skills to effectively communicate with Chinese and Spanish-speaking members.
• Ensure consistent care across the healthcare continuum by assessing and monitoring members' needs.
• Authorize covered services and coordinate care regardless of payer type.
• Work in a hybrid schedule: three days from home and two days in the field.
• Contribute to maintaining members' independence and quality of life.
• Participate in virtual and in-person interviews as part of the hiring process.

Key Responsibilities & Duties

• Assess members' healthcare needs and develop personalized care plans.
• Coordinate with primary care practitioners and interdisciplinary teams for effective care delivery.
• Monitor members' health status and adjust care plans as necessary.
• Provide bilingual support to Chinese and Spanish-speaking members.
• Authorize covered services and ensure compliance with healthcare regulations.
• Conduct field visits in NYC two days per week to assess member environments.
• Maintain accurate documentation of member interactions and care plans.
• Collaborate with families and caregivers to support members' independence.
• Participate in training and professional development activities as required.

Job Requirements

• Bachelor of Science in Nursing (BSN) and current NYS RN license required.
• Minimum three years of RN experience, preferably in geriatrics or managed long-term care.
• Bilingual proficiency in Chinese and Spanish preferred.
• Strong clinical expertise in geriatric care and healthcare coordination.
• Ability to work in a hybrid schedule and perform fieldwork in NYC.
• Excellent communication and collaboration skills with members and interdisciplinary teams.
• Proficiency in healthcare documentation and compliance standards.
• Commitment to maintaining members' independence and quality of life.
• Availability for virtual and in-person interviews during the hiring process.