Medical Assistant

Overview

• Provide clinical and administrative support to healthcare providers in a fast-paced ambulatory care setting.
• Assist with patient care, including vital signs, specimen collection, and medical record documentation.
• Ensure patient flow and satisfaction by addressing concerns and coordinating appointments effectively.
• Perform tasks such as scheduling, registration, and insurance verification using electronic systems.
• Support campaigns and initiatives to improve patient health outcomes and reduce unnecessary visits.
• Collaborate with healthcare team members to deliver age-appropriate care and communication.
• Maintain professionalism and confidentiality while adhering to organizational policies and procedures.
• Participate in training to achieve proficiency with electronic medical record systems.

Key Responsibilities & Duties

• Greet patients warmly and manage their flow through registration and waiting areas.
• Coordinate referrals and appointments with specialists, ensuring all necessary documentation is provided.
• Perform patient care functions such as physical exam preparation, phlebotomy, and diagnostic testing.
• Document patient information accurately in electronic medical records and maintain data integrity.
• Assist with campaigns to close care gaps and improve patient health outcomes.
• Handle patient inquiries and concerns professionally, escalating issues as needed.
• Ensure compliance with organizational policies regarding confidentiality and patient care standards.
• Participate in team meetings and contribute to a cooperative work environment.

Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Completion of an accredited Medical Assistant Program or eligibility for certification within 18 months of hire.
• Minimum 1 year of experience as a Medical Assistant in an ambulatory care setting.
• Proficiency in navigating electronic medical records (EMR) systems.
• Strong understanding of medical terminology and patient care techniques.
• Excellent communication and customer service skills.
• Ability to perform age-specific patient care and adapt communication accordingly.
• Flexibility to work varied hours and adapt to changing assignments.