Case Manager

Overview

• Provide exceptional case management services to members, ensuring seamless coordination of healthcare plans and benefits.
• Conduct comprehensive assessments to develop personalized service plans tailored to individual member needs.
• Collaborate with families, healthcare providers, and agencies to optimize care delivery and outcomes.
• Maintain regular communication with members to address concerns and provide ongoing support.
• Utilize your nursing expertise to enhance member care and service coordination.
• Work in a flexible remote arrangement, ensuring effective communication and documentation practices.
• Participate in team meetings to discuss strategies and updates for member care.
• Contribute to a supportive and collaborative work environment focused on member well-being.

Key Responsibilities & Duties

• Coordinate healthcare services and benefits for members, ensuring timely and effective delivery.
• Conduct monthly follow-ups and assessments to monitor member progress and satisfaction.
• Develop and implement person-centered service plans based on member needs and preferences.
• Document member interactions, care plans, and progress accurately and promptly.
• Collaborate with interdisciplinary teams to ensure comprehensive care delivery.
• Utilize technology tools for efficient documentation and communication processes.
• Provide education and support to members and families regarding healthcare options and services.
• Ensure compliance with organizational policies and procedures in all case management activities.

Job Requirements

• Bachelor of Science in Nursing (BSN) or equivalent qualification required.
• Minimum of 1 year of experience in case management or related field preferred.
• Proficiency in using technology tools for documentation and communication tasks.
• Strong interpersonal and communication skills to interact effectively with diverse populations.
• Ability to work independently in a remote setting while maintaining collaboration with teams.
• Demonstrated ability to develop and implement personalized care plans.
• Knowledge of healthcare coordination and member service strategies.
• Commitment to providing high-quality care and support to members.