Care Coordination Manager

Overview

• Lead and manage case management teams to ensure comprehensive care coordination and advocacy for patients' health needs.
• Collaborate with stakeholders to develop and implement effective care plans and strategies.
• Promote organizational values and mission through leadership and accountability.
• Work within a dynamic healthcare environment focused on patient-centered care.
• Provide leadership in improving processes, procedures, and outcomes using advanced technologies.
• Ensure compliance with healthcare regulations and standards.
• Support professional development and education initiatives for team members.
• Participate in strategic planning and decision-making processes.

Key Responsibilities & Duties

• Supervise and guide case management staff to achieve departmental goals.
• Coordinate care plans and facilitate communication among healthcare providers.
• Monitor and evaluate patient care outcomes to ensure quality and efficiency.
• Develop policies and procedures to enhance case management practices.
• Provide mentorship and training to team members to foster professional growth.
• Ensure compliance with legal and ethical standards in patient care.
• Collaborate with interdisciplinary teams to address patient needs effectively.
• Utilize data and analytics to improve care coordination and resource utilization.

Job Requirements

• Bachelor's degree in Nursing or Social Work; Master's degree preferred.
• Minimum of 3 years of leadership experience in case management or related field.
• Licensed Registered Nurse or Social Worker in the state of practice.
• Case Management certification (ACM, CCM, RN-BC) is preferred.
• Strong knowledge of healthcare regulations and standards.
• Excellent communication and interpersonal skills for team collaboration.
• Proficiency in data analysis and care coordination strategies.
• Commitment to patient-centered care and organizational values.