Front Desk Receptionist

Overview

• Serve as the first point of contact for visitors and callers, ensuring a welcoming and professional environment.
• Manage daily front desk operations, including scheduling, correspondence, and visitor registration.
• Support administrative tasks and maintain organized records for efficient office operations.
• Coordinate with internal teams to facilitate seamless communication and workflow.
• Ensure the reception area is clean, organized, and stocked with necessary supplies.
• Handle incoming calls and inquiries professionally, directing them to appropriate departments.
• Assist in planning and executing office events and meetings as needed.
• Provide excellent customer service to clients, employees, and visitors.

Key Responsibilities & Duties

• Greet and assist visitors, ensuring a positive and professional experience.
• Answer and route incoming calls promptly and accurately.
• Maintain and update visitor logs and schedules for office meetings.
• Coordinate with office staff to support administrative needs and special projects.
• Monitor and replenish office supplies to maintain operational efficiency.
• Assist in preparing documents and correspondence for internal and external communication.
• Ensure compliance with company policies and procedures at the reception area.
• Support onboarding activities for new employees and visitors.

Job Requirements

• Bachelor of Arts (BA) degree required, with a focus on communication or related field preferred.
• Minimum of 2 years of experience in a receptionist or administrative role.
• Proficiency in Microsoft Office Suite and office management software.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Professional demeanor and appearance, with a customer-focused attitude.
• Flexibility to work onsite with an 8am – 5pm schedule.