Benefits Manager

Overview

• Manage daily administration of benefits programs, ensuring cost-effective solutions and employee satisfaction.
• Lead communication and education efforts to enhance understanding of benefits options and values.
• Analyze data and metrics to monitor plan performance and drive strategic improvements.
• Oversee vendor relationships and ensure effective administration of health, retirement, and wellness plans.
• Evaluate plan renewals, manage contracts, and ensure compliance with applicable laws.
• Lead Open Enrollment activities to maximize enrollment operations and employee awareness.
• Collaborate with cross-functional teams to ensure accurate plan filings and compliance.
• Provide guidance to HR team and employees on benefits-related inquiries.
• Coach benefits team to ensure high performance and job satisfaction.

Key Responsibilities & Duties

• Evaluate and enhance benefits programs by partnering with external advisors and analyzing employee feedback.
• Monitor cost effectiveness and satisfaction of health and retirement plans using benchmark data and best practices.
• Manage vendor relationships and oversee administration of benefit plans to improve employee experience.
• Ensure compliance with federal and state laws affecting employee benefits and document findings.
• Audit benefit processes and procedures to ensure smooth operations and minimal errors.
• Lead Open Enrollment planning and execution to maximize enrollment operations and employee awareness.
• Collaborate with teams to ensure timely and accurate plan filings.
• Provide subject matter expertise on benefits-related inquiries and coach the benefits team.
• Stay current on regulatory changes and coordinate plan amendments and notices.

Job Requirements

• Bachelor’s degree in Human Resources, Business, Finance, or related field required.
• CEBS certification preferred for enhanced expertise in benefits management.
• Minimum of five years of progressive experience in benefits management, including health & welfare, retirement, and leave programs.
• Expertise in COBRA, ERISA, HIPAA, ACA, FMLA, and compliance requirements.
• Strong knowledge of employee health and retirement plan compliance and administration.
• Proficiency in Microsoft Office, especially Excel, and contract management systems.
• Experience with HRIS platforms, with preference for Workday.
• Strong organizational, communication, and problem-solving skills required.
• Ability to multitask in a dynamic environment and provide actionable solutions.