Billing Supervisor

Overview

• Lead and supervise billing operations within a dynamic legal environment.
• Collaborate with internal teams to ensure compliance and efficiency.
• Provide strategic solutions to billing challenges and escalations.
• Drive engagement and development through training and performance management.
• Foster relationships with clients to support effective billing processes.
• Contribute to process improvements and automation initiatives.
• Prepare and analyze ad-hoc billing reports for management review.
• Ensure adherence to firm policies and client guidelines.
• Support the transition to managerial roles within the department.

Key Responsibilities & Duties

• Supervise daily billing operations and provide guidance to specialists.
• Resolve billing escalations in collaboration with attorneys and managers.
• Perform prebill edits and generate complex invoices using billing software.
• Train and onboard new hires, ensuring seamless integration.
• Develop and implement corrective actions for billing efficiency.
• Enhance e-billing processes and address disputes with vendors.
• Collaborate with leadership to recommend process improvements.
• Maintain strong client relationships to support billing and collections.
• Provide feedback during performance appraisals to drive engagement.

Job Requirements

• Bachelor's degree in Accounting, Finance, or Business Administration preferred.
• Minimum 5 years of billing experience; 1-3 years in legal billing supervision.
• Proficiency in Aderant, Elite, or 3E billing software preferred.
• Strong knowledge of e-billing platforms and third-party vendors.
• Exceptional organizational and analytical skills for effective decision-making.
• Ability to manage tasks under pressure and meet strict deadlines.
• Excellent communication skills for collaboration across teams.
• Commitment to delivering exceptional service and innovative solutions.
• Proficiency in Microsoft Office Suite and Windows-based software.