Program Coordinator

Overview

• Coordinate program activities and ensure compliance with organizational standards and grant requirements.
• Support intake processes by conducting interviews and gathering essential client information.
• Maintain and update case management systems to ensure accurate data tracking.
• Collaborate with administrative staff to manage referrals and intake coordination.
• Monitor shared communication channels and intake queues for timely responses.
• Provide clear guidance to clients regarding next steps and required documentation.
• Ensure confidentiality and data security standards are upheld at all times.
• Contribute to advocacy efforts for low-income immigrants through effective program coordination.

Key Responsibilities & Duties

• Collect and maintain data for grants management and accountability purposes.
• Conduct initial interviews with prospective clients and referring entities.
• Apply eligibility criteria to determine case referrals for further review.
• Enter and maintain accurate intake information in the case management system.
• Track incoming requests, deadlines, and follow-up needs for timely processing.
• Flag urgent or high-priority matters for supervisory review.
• Maintain confidentiality and adhere to data security standards.
• Perform other administrative duties as assigned to support program operations.

Job Requirements

• Bachelor’s degree or equivalent combination of 4+ years of education and work experience.
• Proficiency in Office 365 and Microsoft Office programs.
• Previous administrative experience in a fast-paced environment.
• Knowledge of basic immigration application forms and relief processes preferred.
• Strong organizational skills and ability to manage relationships effectively.
• Commitment to advocacy for low-income immigrants highly desired.
• Proficiency in Spanish is preferred but not required.
• Demonstrated ability to handle sensitive or confidential information with excellent judgment.