Ai Change Management And Training Specialist

Overview

• Lead AI change management and training initiatives within a dynamic Information Systems department.
• Design and deliver impactful learning experiences for AI-enabled productivity technologies.
• Collaborate with attorneys and business professionals to ensure smooth AI tool integration.
• Develop and maintain instructional resources for AI technologies.
• Monitor AI platform updates and adapt training materials accordingly.
• Foster partnerships to co-create AI adoption strategies tailored to workflows.
• Support operational initiatives to advance technology enablement goals.
• Contribute to the firm's readiness for AI technology deployments.

Key Responsibilities & Duties

• Architect and facilitate learning experiences empowering users of AI-driven legal technologies.
• Develop instructional resources including guides, videos, and e-learning content.
• Lead workshops, webinars, and coaching sessions for diverse proficiency levels.
• Oversee onboarding processes for new AI solutions and provide user support.
• Collect feedback and analyze data to improve enablement initiatives.
• Collaborate on designing AI-powered processes tailored to specific use cases.
• Track engagement metrics and identify areas for additional training.
• Coordinate logistics for events and manage participant tracking.

Job Requirements

• Bachelor’s degree in education, instructional design, communications, technology, or related field.
• Minimum 10 years’ experience in technology training and change management.
• Experience with MS Copilot and iManage in legal or consulting environments.
• Proven success in developing and delivering technology training programs.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent communication skills for diverse audience engagement.
• Advanced certifications in AI, change management, or legal technology preferred.
• Approachable demeanor fostering collaboration and feedback.