Client And Community Associate

Overview

• Serve as a field-based sales and relationship management professional within the healthcare and senior care industry.
• Develop referral sources and grow census within Bergen and Passaic Counties.
• Represent the client at community events, networking functions, and health fairs.
• Collaborate with healthcare providers and senior organizations to build partnerships.
• Ensure smooth onboarding experiences for new clients and maintain high satisfaction levels.
• Stay informed about market trends and local healthcare developments.
• Work primarily in the field with a flexible schedule based on meetings and events.
• Contribute to the mission of providing compassionate, high-quality in-home care services.

Key Responsibilities & Duties

• Develop and execute a territory growth strategy for Bergen and Passaic Counties.
• Identify, prospect, and cultivate referral sources, including hospitals and senior organizations.
• Conduct regular in-person visits to strengthen relationships with referral partners.
• Track leads, referrals, and conversion metrics to meet growth targets.
• Serve as a liaison between referral sources, clients, and internal teams.
• Ensure smooth onboarding experiences for new clients and maintain satisfaction levels.
• Represent the client at networking events, health fairs, and community functions.
• Identify partnership opportunities aligning with company growth initiatives.

Job Requirements

• Associate of Science degree required; additional certifications in healthcare preferred.
• Proven experience in sales, preferably in healthcare or service-based industries.
• Experience in the home care industry, including private duty or skilled home health.
• Strong relationship-building, networking, and communication skills.
• Self-motivated, goal-oriented, and comfortable working independently in the field.
• Valid driver’s license and reliable transportation required.
• Knowledge of NJ home care regulations and market dynamics preferred.
• Flexibility to work weekends as needed based on business requirements.