Front Desk Administrator

Overview

• Provide administrative and hospitality support in a professional office environment.
• Coordinate office operations, ensuring seamless functionality and premium client experiences.
• Serve as the primary contact for visitors, delivering concierge-level assistance.
• Manage scheduling, travel arrangements, and event logistics for internal and external stakeholders.
• Support senior leadership with administrative tasks, including calendar management and communications.
• Ensure confidentiality and professionalism in handling sensitive information.
• Contribute to enhancing workplace experiences and maintaining high service standards.
• Perform notarizations and support cross-functional teams as needed.

Key Responsibilities & Duties

• Manage daily office operations, including supply replenishment and workspace upkeep.
• Coordinate client visits, meeting room reservations, and personalized hospitality touches.
• Organize logistics for events, meetings, and celebrations with high service standards.
• Provide administrative support to leadership, managing schedules and communications.
• Handle travel arrangements, expense reports, and office budgeting tasks.
• Answer phone calls professionally, routing and recording service requests.
• Manage mail, packages, and courier deliveries, ensuring accurate distribution.
• Monitor office conditions, coordinating with vendors for maintenance and functionality.
• Support cross-functional teams with administrative tasks and document preparation.

Job Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of 3+ years in Hospitality, Office Administration, or Retail.
• Exceptional communication skills with a professional, service-driven demeanor.
• Proven ability to manage multiple priorities and adapt to shifting demands.
• Proficient in Microsoft Office; experience with Salesforce and Concur is a plus.
• Positive, proactive attitude with a focus on hospitality and client service.
• Highly organized and detail-oriented, excelling in fast-paced environments.
• Ability to lift up to 15 pounds and perform general office tasks.