Training Manager

Overview

• Lead ERP training initiatives, ensuring effective user adoption and readiness.
• Collaborate with stakeholders to develop and execute training strategies.
• Design blended learning programs including ILT, virtual, and eLearning formats.
• Support enterprise-wide system user readiness and adoption efforts.
• Mentor junior team members on training and delivery techniques.
• Monitor training progress and adjust plans to meet organizational needs.
• Develop training deployment plans, schedules, and participation tracking.
• Collaborate with OCM team members to improve training processes.
• Promote training program adoption across diverse functional teams.

Key Responsibilities & Duties

• Execute ERP training strategies to enable stakeholder transition and adoption.
• Oversee delivery and quality of training materials from partners.
• Lead reviews and approvals of training materials with SMEs.
• Design, develop, and deliver ERP training programs supporting implementation.
• Provide ongoing stakeholder support as a training subject matter expert.
• Engage stakeholders to address concerns and promote program adoption.
• Track training progress and recommend adjustments as needed.
• Administer deployment plans, schedules, and reporting for readiness.
• Support sustainment activities to reinforce adoption and proficiency.

Job Requirements

• Bachelor's degree required; advanced degree preferred.
• 3-5 years of experience leading ERP training implementations.
• Proficiency in developing scalable ERP training solutions.
• Strong facilitation skills with excellent communication abilities.
• Knowledge of LMS and persona-based training approaches preferred.
• Experience with training sustainment and continuous improvement strategies.
• Certification in talent development (APTD, CPTD) is advantageous.
• Project management experience is highly desirable.
• Ability to measure training effectiveness and adoption metrics.