Receptionist

Overview

• Serve as the first point of contact, managing front desk operations with professionalism and efficiency.
• Handle incoming calls, messages, and inquiries, ensuring seamless communication within the organization.
• Coordinate mail services including FedEx, UPS, and USPS, maintaining accurate logs and timely deliveries.
• Assist in scheduling and managing conference rooms, ensuring proper setup and cleanliness.
• Support attorneys with administrative tasks such as time entry and document handling.
• Maintain a polished and welcoming environment for guests and clients.
• Collaborate with office services to ensure operational efficiency and client satisfaction.
• Provide assistance with virtual meeting setups including Zoom and Teams platforms.

Key Responsibilities & Duties

• Answer and manage calls for partners, taking detailed messages and forwarding them appropriately.
• Coordinate mail and courier services, ensuring timely and accurate processing.
• Maintain conference room schedules, coordinate guest entries, and arrange catering services.
• Assist attorneys with timekeeping and administrative tasks, ensuring accuracy and compliance.
• Update and manage firm extension sheets and phone systems.
• Provide a warm and professional welcome to visitors and clients.
• Support virtual meeting setups and troubleshoot technical issues as needed.
• Ensure compliance with firm protocols regarding process servers and document handling.

Job Requirements

• Bachelor of Arts (BA) degree required, with entry-level experience preferred.
• Minimum of 2 years of experience in a receptionist or administrative role.
• Proficiency in managing phone systems and handling professional correspondence.
• Familiarity with mail services and courier coordination.
• Strong organizational skills to manage schedules and conference room setups.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in virtual meeting platforms such as Zoom and Teams.
• Excellent communication skills to interact effectively with clients and team members.