Case Manager

Overview

• Support individuals facing housing insecurity through outreach and case management services in a dynamic urban environment.
• Collaborate with a dedicated team to connect clients with essential social services and community resources.
• Leverage personal experiences to foster trust and effective communication with diverse populations.
• Participate in a temporary role with potential for long-term opportunities based on program success.
• Engage in impactful work addressing homelessness and housing challenges in a vibrant community setting.
• Contribute to innovative initiatives aimed at providing non-system-involved support to vulnerable populations.
• Work primarily on-site, conducting outreach in public spaces and maintaining a base office location.
• Enhance professional skills through training and collaboration with experienced team members.

Key Responsibilities & Duties

• Conduct proactive outreach to individuals experiencing homelessness, building rapport and trust.
• Provide mobile case management services to connect clients with tailored resources and support.
• Collaborate with social service providers and community organizations to facilitate resource access.
• Utilize bilingual skills to enhance communication and outreach effectiveness.
• Maintain accurate documentation of outreach activities and client interactions.
• Participate in regular team meetings and training sessions to improve service delivery.
• Support program goals by addressing housing insecurity through innovative approaches.
• Engage with the community to promote awareness and foster partnerships for program success.

Job Requirements

• Bachelor of Science degree in social services or a related field.
• Minimum of 2 years of experience in case management or community outreach roles.
• Preferred certifications include Certified Recovery Peer Advocate (CRPA) or Certified Peer Specialist (CPS).
• Lived experience with homelessness, substance use, or mental health challenges is highly valued.
• Proficiency in Spanish is strongly preferred for effective communication.
• Comfortable working on-site and conducting outreach in public spaces.
• Strong interpersonal skills and ability to build rapport with diverse populations.
• Availability for a temporary role with potential for permanent placement.