Maintenance Coordinator

Overview

• Coordinate maintenance operations across multiple residential communities, ensuring timely project completion and exceptional service delivery.
• Support vendor management, compliance tracking, and regulatory adherence for maintenance activities and property operations.
• Facilitate resident relations, move-in/out coordination, and satisfaction initiatives to enhance community experiences.
• Manage purchase orders, budgets, and financial documentation for maintenance projects and vendor services.
• Oversee contract renewals, permit applications, and inspections to maintain operational compliance.
• Provide administrative support to maintenance managers and cross-departmental teams for operational efficiency.
• Ensure compliance with Fair Housing laws and company policies in all resident interactions.
• Participate in ongoing training and development opportunities to support career growth.

Key Responsibilities & Duties

• Schedule inspections, unit turnovers, and maintenance tasks, coordinating with vendors, residents, and staff.
• Create and manage purchase orders, ensuring accuracy and proper documentation for financial tracking.
• Maintain detailed records of vendor services, contracts, and compliance documentation.
• Coordinate permit applications, renewals, and inspections with city agencies to ensure regulatory compliance.
• Support resident relations by addressing inquiries and coordinating move-in/out processes.
• Track vendor pricing, performance data, and compliance certifications for operational efficiency.
• Assist maintenance managers with departmental initiatives and cross-department collaboration.
• Send notifications and updates to residents regarding maintenance activities and project work.

Job Requirements

• Bachelor of Arts (BA) degree required, with 2–5 years of relevant experience.
• Proficiency in Microsoft Office 365, SharePoint, Windows 10, and Excel (advanced reporting).
• Experience with Yardi and Suite Spot software preferred for property management tasks.
• Strong organizational, scheduling, and multitasking abilities for maintenance coordination.
• Familiarity with Fair Housing laws and NYC/NYS regulatory requirements.
• Excellent verbal and written communication skills for effective stakeholder interaction.
• Customer service-oriented with a positive, team-focused attitude.
• Problem-solving and process improvement skills to enhance operational efficiency.