Medical Assistant

Overview

• Support healthcare providers in delivering exceptional patient care and administrative services in a dynamic clinical environment.
• Engage in direct patient care activities, including vital signs, phlebotomy, and diagnostic procedures.
• Ensure seamless clinic operations through efficient scheduling, registration, and insurance verification processes.
• Coordinate referrals and follow-ups with external specialists and healthcare facilities.
• Maintain accurate and confidential patient records using electronic medical systems.
• Contribute to population health initiatives and campaigns aimed at improving patient outcomes.
• Provide excellent customer service to patients and families, ensuring a welcoming and professional environment.
• Collaborate with healthcare teams to uphold compliance with healthcare regulations and standards.

Key Responsibilities & Duties

• Greet patients and visitors warmly, ensuring a positive and professional experience.
• Manage patient flow efficiently, including registration, scheduling, and check-out processes.
• Assist in direct patient care tasks such as vital signs monitoring and specimen collection.
• Coordinate diagnostic tests and referrals, ensuring timely communication and documentation.
• Support healthcare providers in administrative tasks, maintaining organized and accurate records.
• Contribute to health improvement initiatives and campaigns within the clinical setting.
• Maintain effective communication with patients, families, and healthcare teams.
• Ensure compliance with healthcare protocols and confidentiality standards.

Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Completion of an accredited Medical Assistant Program or eligibility for certification exam.
• Minimum 1 year of experience as a Medical Assistant in an ambulatory care setting.
• Proficiency in using electronic medical records (EMR) systems effectively.
• Strong interpersonal and customer service skills for patient interactions.
• Knowledge of medical terminology and patient care procedures.
• Flexibility to adapt to varied hours and dynamic clinical settings.
• Commitment to maintaining confidentiality and adhering to healthcare compliance standards.
• Ability to work collaboratively in a team-oriented healthcare environment.