Manager Specialty Pharmacy Services

Overview

• Lead and manage specialty pharmacy services ensuring operational excellence and compliance with regulatory standards.
• Develop and implement efficient workflows to optimize patient satisfaction and medication dispensing accuracy.
• Collaborate with IT and revenue cycle teams to enhance pharmacy systems and reimbursement processes.
• Recruit, train, and mentor pharmacy staff, fostering a collaborative and patient-focused environment.
• Manage vendor relationships to ensure operational and financial performance aligns with organizational goals.
• Implement inventory controls to optimize medication handling and compliance with storage requirements.
• Provide professional consultation to healthcare providers to optimize medication therapy and patient outcomes.
• Contribute to financial planning, budgeting, and strategic initiatives to support pharmacy service expansion.

Key Responsibilities & Duties

• Supervise outpatient and specialty pharmacy operations ensuring compliance with regulatory standards and accreditation requirements.
• Monitor operational KPIs including turnaround times, adherence rates, and financial metrics.
• Recruit, hire, and evaluate pharmacy staff, providing mentorship and performance feedback.
• Develop strategic relationships with vendors to optimize inventory access and patient support services.
• Ensure proper storage and handling of specialty medications, including controlled substances and cold-chain management.
• Collaborate with healthcare providers to optimize specialty medication therapy and patient adherence strategies.
• Assist in developing the pharmacy’s annual budget and identifying opportunities for revenue growth.
• Ensure compliance with regulatory standards and implement quality improvement initiatives.

Job Requirements

• Doctorate in Pharmacy (Pharm.D.) or Bachelor of Science in Pharmacy from an ACPE-accredited institution.
• Licensed or eligible for licensure in the state of Tennessee prior to hire.
• Minimum of 2 years of management experience, with specialty pharmacy experience preferred.
• Strong knowledge of project management and effective resource management.
• Excellent interpersonal and communication skills to foster collaboration and patient-focused care.
• Experience in compliance with Tennessee Board of Pharmacy and other regulatory standards.
• Proficiency in monitoring operational KPIs and implementing corrective measures.
• Ability to manage vendor relationships and optimize inventory control strategies.