On Call Hospice Triage Nurse

Overview

• Provide critical hospice care during after-hours shifts, addressing urgent physical and psycho-social patient needs effectively and compassionately.
• Coordinate with Call Center Triage and On Call Manager to ensure seamless care delivery and patient support.
• Respond promptly to triage visit requests, communicating effectively with the hospice care team and physicians.
• Implement and educate patients and caregivers on care plans, medication management, and symptom control strategies.
• Provide emotional support and guidance to families during patient deaths, ensuring compassionate care.
• Maintain compliance with New York State standards for professional registered nurses.
• Engage in both office and field settings, utilizing transportation services as needed for patient visits.
• Contribute to a collaborative and supportive hospice care environment, enhancing patient and family experiences.

Key Responsibilities & Duties

• Conduct scheduled and unscheduled patient visits to address urgent care needs during assigned shifts.
• Coordinate with triage and on-call teams to establish and implement safe care plans.
• Educate patients and caregivers on care plan adjustments, medication management, and safety protocols.
• Attend patient deaths to provide emotional support and guidance to families.
• Report patient visit outcomes and follow-up needs to the primary hospice team.
• Ensure compliance with professional nursing standards and hospice care guidelines.
• Utilize office and field resources effectively to deliver high-quality patient care.
• Collaborate with hospice physicians and care teams to address patient needs promptly.

Job Requirements

• Bachelor of Arts degree in Nursing from an accredited institution.
• Minimum of two years of experience in Medical-Surgical, Community Health, Hospice, or Oncology nursing preferred.
• Active New York State RN licensure and valid driver’s license preferred.
• Commitment to obtaining CHPN certification within one year of hire.
• Proficiency in Word, Excel, and Windows applications.
• Strong communication skills to coordinate with hospice care teams and physicians.
• Ability to provide compassionate care and emotional support to patients and families.
• Flexibility to work varied shifts, including weekends, as required.