Team Manager – Hospice

Overview

• Lead and mentor a dedicated nursing team in hospice care services, ensuring quality and compassionate patient support.
• Collaborate with interdisciplinary teams to uphold the philosophy and goals of hospice and palliative care programs.
• Manage staff assignments and schedules to maintain compliance with industry standards and staffing ratios.
• Evaluate and enhance nursing documentation for adherence to policies and regulatory requirements.
• Provide mentorship in pain and symptom management, focusing on patient and family care goals.
• Participate in community presentations to promote hospice services and outreach efforts.
• Ensure availability for incident follow-ups beyond core hours to maintain service continuity.
• Support the Associate Director in leadership and operational guidance for hospice nursing staff.

Key Responsibilities & Duties

• Supervise and mentor nursing staff to deliver exceptional hospice and palliative care services.
• Coordinate staff assignments and schedules in line with organizational policies and NHPCO standards.
• Monitor nursing documentation quality and compliance with state and federal regulations.
• Empower RN Case Managers to excel in pain and symptom management practices.
• Collaborate with outreach departments to deliver impactful community presentations.
• Provide leadership and guidance to ensure seamless operational support during incidents.
• Maintain effective communication within interdisciplinary teams to achieve care objectives.
• Support the Associate Director in strategic planning and implementation of care services.

Job Requirements

• Bachelor of Science in Nursing (BSN) from an accredited institution required.
• Minimum of five years of hospice nursing experience essential for the role.
• Supervisory or leadership experience preferred to manage nursing teams effectively.
• Active New York State RN licensure required for practice.
• National Board Certification in Hospice and Palliative Care (CHPN) preferred or obtainable within one year.
• Proficiency in Word, Outlook, and Windows applications necessary for operational tasks.
• Strong ability to supervise and mentor hospice nursing staff effectively.
• Experience in triage, on-call, or hospital AOC settings advantageous.