Hospital System Director Of Patient Financial Services

Overview

• Lead strategic operations for patient financial services within a healthcare organization, ensuring optimal revenue cycle management and compliance.
• Develop and implement policies to enhance service delivery, cost efficiency, and regulatory compliance.
• Collaborate with cross-functional teams to optimize centralized billing and accounts receivable processes.
• Provide leadership and accountability for healthcare revenue cycle performance across departments.
• Foster staff development through training, policy guidance, and continuous feedback.
• Monitor and analyze financial metrics, designing effective performance tools for improvement.
• Ensure compliance with all licensure, certifications, and quality standards.
• Contribute to strategic planning and execution of healthcare financial initiatives.

Key Responsibilities & Duties

• Develop and oversee department goals, budgets, and performance standards aligned with organizational objectives.
• Evaluate and enhance service delivery methods to optimize costs and improve outcomes.
• Lead fiscal and technical activities to ensure efficient department operations.
• Implement policies and procedures to achieve departmental objectives and ensure regulatory compliance.
• Direct centralized billing, collection, and cash management across organizational entities.
• Monitor accounts receivable metrics and design effective performance tools.
• Foster staff development through educational training and continuous performance feedback.
• Ensure all licensure, certifications, and quality standards are current and compliant.

Job Requirements

• Bachelor’s degree in Business Administration or equivalent experience required; Master’s degree preferred.
• 5-7 years of progressive healthcare revenue cycle management experience required.
• EPIC PB & HB certifications required; advanced Excel knowledge and analytical skills essential.
• Proven track record of managing patient financial services as the sole leader.
• Strong leadership, organizational, and strategic thinking skills.
• Extensive experience in EPIC revenue cycle operations and centralized billing required.
• Ability to develop and oversee departmental goals, budgets, and performance standards.
• Commitment to fostering staff development and ensuring regulatory compliance.