Senior Account Manager

Overview

• Lead commercial operations for strategic accounts, ensuring seamless execution and growth alignment.
• Collaborate cross-functionally with planning, marketing, and merchandising teams to drive business priorities.
• Manage relationships with key accounts, including Amazon and Zappos, to achieve sales and margin goals.
• Identify emerging trends and whitespace opportunities to develop growth initiatives.
• Oversee promotional calendars, pricing strategies, and inventory management.
• Troubleshoot operational issues and ensure timely solutions across teams.
• Contribute to strategic decision-making and execution in a fast-paced environment.
• Work in a hybrid environment with in-office presence four days a week.

Key Responsibilities & Duties

• Serve as the primary external representative for strategic accounts, leading negotiations and growth plans.
• Present seasonal strategies and product launches to key account teams.
• Drive seasonal buys, markdown strategies, and promotional initiatives to meet business goals.
• Monitor business performance and proactively identify risks and opportunities.
• Collaborate with cross-functional teams to align on inventory flow and promotional support.
• Troubleshoot and resolve issues related to orders, promotions, and operational execution.
• Analyze large data sets to provide actionable insights and reporting.
• Ensure alignment and accountability across teams for timely execution of initiatives.

Job Requirements

• Bachelor of Arts degree required, preferably in a relevant field.
• Minimum of 6 years of experience in account management or related roles; 8 years preferred.
• Proven expertise in Amazon 1P business model and vendor negotiations.
• Experience in footwear or apparel industries strongly preferred.
• Advanced Excel skills and ability to analyze large data sets.
• Strong communication, presentation, and problem-solving abilities.
• Ability to work cross-functionally and drive execution in a high-accountability environment.
• Hybrid work arrangement with in-office presence required four days a week.