Administrative Manager

Overview

• Lead and supervise administrative services within a professional services environment, ensuring efficient operations and high-quality support.
• Collaborate with attorneys and partners to address support needs and optimize administrative workflows.
• Oversee staffing assignments, ensuring balanced workloads and appropriate resource allocation.
• Provide coaching, training, and performance management to administrative staff, fostering professional growth and compliance with firm guidelines.
• Coordinate recruitment, onboarding, and orientation processes for new hires within the administrative team.
• Manage attendance, leave requests, and overtime approvals using firm software to ensure compliance and efficiency.
• Conduct regular team meetings, performance evaluations, and feedback sessions to maintain alignment and address concerns.
• Participate in cross-office initiatives, including training material creation and troubleshooting filing issues.
• Maintain department records and assist in various administrative projects to support organizational goals.

Key Responsibilities & Duties

• Supervise Practice Coordinators and Practice Assistants, ensuring effective support for attorneys and partners.
• Develop and manage staff performance through coaching, training, and performance reviews.
• Oversee department attendance, timecards, and leave requests to maintain operational efficiency.
• Collaborate with senior management to address staffing needs and implement process improvements.
• Coordinate recruitment and onboarding processes for administrative team members.
• Conduct regular team meetings to provide updates and gather feedback on operational matters.
• Participate in cross-office initiatives, including training and troubleshooting administrative processes.
• Maintain comprehensive department records and assist in various projects to support organizational goals.
• Ensure compliance with firm policies and procedures through effective documentation and oversight.

Job Requirements

• Bachelor’s Degree or equivalent relevant work experience in a professional services environment.
• Minimum of 5 years' experience in legal support or administrative services, including 3 years in a supervisory role.
• Comprehensive understanding of litigation filing procedures and administrative processes.
• Proficiency in Microsoft Word and Excel, with advanced document formatting and editing skills.
• Excellent written communication, organizational, and problem-solving skills.
• Strong interpersonal skills to effectively collaborate with all levels of firm personnel.
• Strategic thinking and ability to handle a wide range of administrative challenges.
• Experience in conducting performance evaluations and managing team development.
• Ability to work on-site 4-5 days per week to ensure effective team management.