Medical Assistant

Overview

• Provide direct patient care and administrative support in a fast-paced healthcare environment.
• Assist healthcare providers with clinical tasks to ensure efficient patient treatment and care.
• Work collaboratively with the care team under the supervision of the Practice Administrator and Nurse Manager.
• Utilize medical terminology and demonstrate customer service excellence in patient interactions.
• Support population health initiatives and campaigns to improve patient outcomes.
• Ensure patient confidentiality while performing administrative and clinical duties.
• Adapt to varying schedules and tasks to meet organizational needs.
• Engage in professional development to maintain proficiency in electronic health records and practice management systems.

Key Responsibilities & Duties

• Greet patients warmly and assist with registration, check-in, and check-out processes.
• Schedule patient appointments accurately and verify insurance coverage.
• Perform vital signs monitoring, phlebotomy, and other patient care functions.
• Document patient care information in electronic medical records accurately.
• Coordinate referrals and follow up with external specialists and laboratories.
• Assist in patient education and outreach initiatives to close gaps in care.
• Prepare specimens for laboratory collection and ensure proper labeling.
• Maintain effective communication with patients, families, and healthcare team members.
• Adhere to organizational policies and procedures, including dress code and punctuality.

Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Completion of an accredited Medical Assistant Program or eligibility for certification exam.
• Minimum 1 year experience as a Medical Assistant in an ambulatory care setting.
• Proficiency in navigating electronic medical records systems.
• Strong understanding of medical terminology and patient care protocols.
• Ability to perform clinical tasks such as vital signs monitoring and specimen preparation.
• Excellent communication and customer service skills.
• Flexibility to adapt to varying schedules and assignments.
• Commitment to maintaining patient confidentiality and professionalism.