Av Webinar & Event Producer

Overview

• Coordinate and produce onsite, multi-site, and virtual events with high-profile stakeholders.
• Manage AV requests using automated ticketing systems and scheduling software.
• Provide technical guidance for event planning, rehearsals, and troubleshooting.
• Oversee webinar production, ensuring technical logistics meet high standards.
• Train staff on AV software, hardware, and best practices, creating user guides.
• Collaborate with teams to deliver seamless event execution and technical support.
• Travel between office locations as needed to support event operations.
• Work in a hybrid environment, balancing in-office and remote responsibilities.

Key Responsibilities & Duties

• Produce and manage AV aspects for meetings and events across various formats.
• Utilize webinar platforms for event coordination and attendee support.
• Train users on AV tools and software, providing expert guidance.
• Create and maintain technical documentation and training materials.
• Resolve technical issues swiftly to ensure smooth event operations.
• Collaborate with vendors to meet technical requirements and resolve issues.
• Support multiple projects simultaneously, ensuring deadlines are met.
• Maintain excellent communication with stakeholders and team members.

Job Requirements

• Bachelor’s degree in a relevant field, with 1-5 years of AV experience.
• Proficiency in webinar platforms like Zoom, WebEx, and GoToWebinar.
• Experience with AV hardware, VTC systems, and technical troubleshooting.
• Strong skills in creating technical documentation and training resources.
• Ability to manage multiple projects and meet deadlines effectively.
• Exceptional communication and customer service skills.
• Preferred certifications: CTS, CompTIA A+, MCP.
• Experience with Microsoft Office and ticketing systems like Zendesk.