Investigative Administrator

Overview

• Provide investigative services for civil practice cases across boroughs, collaborating with attorneys and paralegals.
• Conduct interviews with complainants, witnesses, and other relevant parties to gather case information.
• Perform background checks, internet research, and social media investigations for case preparation.
• Prepare detailed reports summarizing investigation findings and maintaining necessary documentation.
• Serve subpoenas, motions, and other legal documents as required.
• Travel extensively within and outside boroughs to locate clients and conduct fieldwork.
• Work irregular hours as directed to fulfill investigative responsibilities.
• Communicate effectively with clients, their families, and associates to gather information.
• Utilize databases and software tools to retrieve and analyze case-related data.

Key Responsibilities & Duties

• Collaborate with attorneys and paralegals to fulfill investigative requests from civil staff.
• Locate and interview relevant parties to gather case-specific information.
• Prepare written summaries and detailed reports of investigation findings.
• Conduct background checks and online research using various tools and platforms.
• Serve legal documents such as subpoenas and motions as needed.
• Travel extensively within NYC boroughs and beyond to perform fieldwork.
• Communicate with clients and their associates to gather critical information.
• Maintain accurate documentation, including chain of custody and witness statements.
• Perform fieldwork during office hours and irregular hours as directed.

Job Requirements

• High School Diploma or GED required; Bachelor's degree preferred.
• Minimum of 2 years of experience conducting investigations.
• Proficiency in MS Office and social media platforms for research purposes.
• Licensed Process Server and Notary License highly preferred.
• Strong interpersonal, listening, and questioning skills for effective communication.
• Ability to travel extensively within NYC using mass transit.
• Spanish proficiency is a plus but not required.
• Experience in customer service and fieldwork is highly desirable.
• Integrity, discretion, and analytical skills to evaluate case facts effectively.