Medical Assistant

Overview

• Provide clinical and administrative support to healthcare providers in an ambulatory care setting.
• Assist in patient care activities, including vital signs, specimen collection, and documentation.
• Ensure smooth patient flow by managing registration, check-in, and check-out processes.
• Coordinate referrals and appointments with external specialists and healthcare providers.
• Support population health initiatives and campaigns to improve patient outcomes.
• Maintain professionalism and adhere to confidentiality standards in all interactions.
• Utilize electronic medical records (EMR) systems for accurate data management.
• Collaborate with healthcare teams to deliver patient-centered care.
• Participate in ongoing training and development to enhance skills and knowledge.

Key Responsibilities & Duties

• Perform patient care tasks, including vital signs, phlebotomy, and diagnostic tests.
• Assist providers during examinations and document patient information in EMR.
• Manage patient registration and verify insurance coverage accurately.
• Coordinate referrals and follow-up appointments with external specialists.
• Ensure proper labeling and preparation of specimens for laboratory processing.
• Address patient inquiries and resolve service-related issues promptly.
• Support healthcare campaigns and initiatives to close care gaps.
• Maintain effective communication with patients, families, and healthcare teams.
• Adhere to organizational policies and procedures to ensure quality care delivery.

Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Completion of an accredited Medical Assistant Program or eligibility for certification exam.
• Minimum 1 year of experience in an ambulatory care setting required.
• Proficiency in navigating electronic medical records (EMR) systems.
• Strong understanding of medical terminology and patient care protocols.
• Excellent communication and customer service skills.
• Ability to work collaboratively within a healthcare team environment.
• Flexibility to adapt to varying work assignments and schedules.
• Commitment to maintaining patient confidentiality and professionalism.