Medical Assistant

Overview

• Provide direct patient care and administrative support in a dynamic healthcare setting.
• Assist healthcare providers with clinical services and ensure smooth patient flow.
• Engage with patients and guests to deliver excellent customer service.
• Perform patient registration, scheduling, and insurance verification tasks accurately.
• Support care teams in initiatives to improve patient health outcomes.
• Handle referrals, lab coordination, and follow-ups with external specialists.
• Ensure compliance with healthcare regulations and patient confidentiality standards.
• Participate in direct patient care activities under supervision of licensed staff.

Key Responsibilities & Duties

• Greet patients warmly and assist with inquiries and concerns.
• Monitor patient flow and address registration and check-out processes.
• Schedule appointments and verify insurance coverage using electronic systems.
• Collect payments, reconcile cash drawers, and provide receipts.
• Coordinate referrals and diagnostic tests with external providers.
• Perform vital signs, phlebotomy, and other patient care functions.
• Document patient information accurately in electronic medical records.
• Assist in campaigns to close care gaps and improve health outcomes.
• Maintain professionalism and effective communication with all stakeholders.

Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Completion of accredited Medical Assistant Program or eligibility for certification exam.
• Minimum 1 year of experience in an ambulatory care setting required.
• Proficiency in electronic medical record systems essential.
• Ability to perform patient care functions, including vital signs and specimen collection.
• Strong organizational and customer service skills required.
• Knowledge of medical terminology and healthcare procedures preferred.
• Flexibility to work varied hours and adapt to different medical office locations.
• Commitment to maintaining patient confidentiality and adhering to healthcare standards.