Medical Assistant

Overview

• Provide direct patient care and administrative support in a fast-paced healthcare environment.
• Assist healthcare providers with clinical services and ensure smooth patient flow.
• Engage with patients and guests to deliver exceptional customer service experiences.
• Perform tasks such as patient registration, scheduling, and insurance verification.
• Support care teams in initiatives to improve patient outcomes and satisfaction.
• Utilize electronic medical records systems to document and manage patient information.
• Contribute to a cooperative and supportive work environment as a team player.
• Ensure compliance with healthcare policies and maintain patient confidentiality.

Key Responsibilities & Duties

• Warmly greet patients and guests, addressing their needs and concerns.
• Assist with patient check-in and check-out processes, ensuring accurate documentation.
• Perform vital signs, phlebotomy, and other patient care functions as directed.
• Coordinate referrals and follow-up appointments with specialists and external providers.
• Support campaigns and initiatives to close gaps in patient care.
• Maintain effective communication with patients, families, and healthcare teams.
• Ensure proper labeling and preparation of specimens for laboratory collection.
• Document patient care information accurately in electronic medical records.

Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Completion of accredited Medical Assistant Program or eligibility for certification exam required.
• Minimum 1 year experience in an ambulatory care setting required; 3 years preferred.
• Proficiency in navigating electronic medical records systems required.
• Demonstrated ability to perform patient care functions and administrative tasks.
• Strong communication skills and customer service excellence.
• Flexibility to work between 8 AM and 6 PM daily.
• Commitment to maintaining patient confidentiality and adhering to healthcare policies.