Medical Assistant

Overview

• Provide essential support to healthcare professionals in delivering patient care and administrative tasks.
• Assist in clinical services and administrative duties to ensure efficient operations.
• Work under supervision to perform tasks aligned with best practices in patient care.
• Engage with patients and guests to ensure a welcoming and professional environment.
• Support population health initiatives through proactive patient outreach and care coordination.
• Utilize electronic systems for patient registration, scheduling, and data management.
• Perform direct patient care functions, including vital signs, phlebotomy, and diagnostic preparations.
• Adhere to confidentiality standards and demonstrate professionalism in all interactions.

Key Responsibilities & Duties

• Greet patients and guests warmly, ensuring a positive experience.
• Monitor patient flow and address registration and scheduling concerns proactively.
• Assist in resolving patient service issues and provide necessary information.
• Perform patient care tasks such as vital signs, specimen collection, and diagnostic preparations.
• Coordinate referrals and follow-up appointments with external specialists.
• Maintain accurate electronic medical records and ensure data integrity.
• Support campaigns and initiatives aimed at improving patient health outcomes.
• Collaborate with healthcare teams to deliver age-specific patient care.

Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Completion of accredited Medical Assistant Program or eligibility for certification exam.
• Minimum 1 year of experience as a medical assistant in ambulatory care.
• Proficiency in using electronic medical records and navigating digital systems.
• Ability to perform direct patient care tasks and administrative duties effectively.
• Strong communication skills and customer service excellence.
• Flexibility to adapt to varying schedules and assignments.
• Commitment to maintaining patient confidentiality and professional decorum.