Nurse Director Case Management

Overview

• Lead and manage the case management department in a dynamic healthcare environment, ensuring compliance with organizational policies and regulatory standards.
• Coordinate patient care and discharge planning processes across hospital departments and external agencies for seamless care transitions.
• Oversee daily operations of hospital case management, driving performance and quality improvement initiatives.
• Engage interdisciplinary teams and external stakeholders to achieve established outcomes and optimize clinical resource utilization.
• Demonstrate executive presence with excellent communication, presentation, and motivational skills to lead the department effectively.
• Utilize leadership and change management skills to implement case management initiatives successfully.
• Adapt quickly to changes and manage multiple priorities with minimal supervision.
• Collaborate with hospital leadership to align department goals with organizational objectives.

Key Responsibilities & Duties

• Direct and evaluate departmental operations, including staffing, onboarding, and competency development to meet performance objectives.
• Allocate resources effectively to achieve productivity and quality goals within the department.
• Ensure adherence to care coordination and discharge planning processes with accurate documentation.
• Collaborate with financial and case management leaders to achieve organizational goals.
• Monitor and improve department performance through data analysis and sustainable improvement activities.
• Establish relationships with key stakeholders, including medical and ancillary service leaders.
• Maintain compliance with policies, standards, and codes of conduct.
• Oversee case management, social work, and chaplain departments to ensure integrated operations.

Job Requirements

• Bachelor's degree in Nursing (BSN) required; Master's degree in Nursing, Health Administration, or Business Administration preferred.
• Registered Nurse (RN) licensure, Licensed Clinical Social Worker (LCSW), or Licensed Master Social Worker (LMSW) required.
• Minimum of 3 years of acute care hospital case management experience required; 5 years preferred.
• At least 2 years of experience in case management leadership required.
• Strong strategic relationships with physicians and post-acute community essential.
• Proven ability to review data, develop action plans, and lead performance improvement initiatives.
• Exceptional communication, presentation, and motivational skills required.
• Self-motivated and capable of managing multiple priorities independently.