Facilities Supervisor

Overview

• Manage day-to-day operations of facilities, office services, and corporate office technology systems to ensure seamless functionality.
• Coordinate with teams for maintenance and support of office technologies, security systems, and building management systems.
• Supervise facilities staff, providing guidance and ensuring service delivery meets organizational standards.
• Oversee mailroom operations, pantry services, and conference room setups for optimal functionality.
• Support emergency preparedness and crisis management initiatives, ensuring readiness and effective communication.
• Collaborate with IT teams for system upgrades, network dependencies, and facilities-based technology projects.
• Ensure compliance with safety standards and address facility-related issues promptly.
• Provide on-site support for meetings and events, including video conferencing and technology troubleshooting.

Key Responsibilities & Duties

• Supervise facilities staff, guiding daily operations and ensuring service delivery aligns with organizational standards.
• Coordinate furniture reconfigurations, desk moves, and employee relocations, ensuring efficient execution.
• Maintain and support office technology systems, including AV, security, and emergency notification platforms.
• Conduct daily facility walkthroughs to identify and address safety, cleanliness, and operational issues.
• Develop end-user documentation for facilities-related technology systems to enhance usability.
• Coordinate with vendors for maintenance, procurement, and project oversight, ensuring quality standards.
• Support emergency preparedness training and serve as a first responder for facilities-related incidents.
• Manage shipping vendor relationships and oversee mailroom operations for efficient service.

Job Requirements

• Bachelor’s degree in Facilities Management, Engineering, IT, or a related field required.
• Minimum of 5 years of experience in facilities, technology, AV, and security systems management.
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
• Strong organizational, communication, and customer service skills essential for success.
• Ability to interpret technical drawings and system documentation effectively.
• Experience with vendor coordination, project management, and facilities-based technology systems preferred.
• Flexibility to work on-site during business hours and respond to emergencies as needed.
• Knowledge of Everbridge platform and supplemental HVAC systems is a plus.