Referral Coordinator

Referral Coordinator Overview

• The Referral Coordinator is responsible for managing and coordinating patient referrals in a healthcare setting.
• Collaborates with healthcare providers to ensure accurate referral processing and patient alignment.
• Maintains communication with patients and specialists to facilitate seamless referral experiences.
• Ensures structured data entry in electronic medical records for referral tracking.
• Secures insurance authorizations and manages consult reports from external specialists.
• Participates in daily huddles to provide updates on referral statuses and outcomes.
• Works occasional evenings and weekends as required to meet patient needs.
• Adheres to organizational core values and contributes to high-performance standards.

Referral Coordinator Key Responsibilities & Duties

• Coordinate all aspects of patient referrals ordered by healthcare providers.
• Ensure patients are aligned with primary care providers before initiating referrals.
• Maintain communication with patients and specialists for appointment scheduling.
• Track referral outcomes and update electronic medical records accordingly.
• Secure necessary insurance authorizations for referrals and specialty consultations.
• Participate in daily team huddles to discuss referral statuses and patient needs.
• Maintain an updated list of specialty providers and their accepted payor sources.
• Provide coverage at alternate locations and assist during evenings or weekends as required.

Referral Coordinator Job Requirements

• High School Diploma or GED required; experience in a medical field preferred.
• Minimum of 2 years of relevant experience in healthcare or referral coordination.
• Proficiency in Microsoft Office Suite, Outlook, and internet navigation.
• Strong organizational skills and attention to detail for managing multiple tasks.
• Ability to work with culturally diverse populations and maintain confidentiality.
• Willingness to work occasional evenings and weekends with advance notice.
• Commitment to advocacy events and organizational values.