Medical Assistant

Medical Assistant Overview

• The Medical Assistant is the first point of contact for patient care, ensuring a welcoming and efficient experience.
• Responsible for administrative tasks alongside clinical duties, supporting operational and customer service needs.
• Perform moderately complex assignments, computations, and reporting under the guidance of the Center Administrator.
• Document patient symptoms, vital signs, and medical history accurately in the electronic medical record system.
• Administer injections, perform diagnostic tests, and collect specimens ensuring high-quality patient care.
• Maintain examination rooms and sterilize equipment to uphold clinical standards.
• Participate in the Tuberculosis screening program and other patient-facing initiatives.
• Collaborate with healthcare professionals to deliver value-based care and enhance patient experience.

Medical Assistant Key Responsibilities & Duties

• Document patient symptoms and medical history in the EMR system with precision.
• Take and record vital signs, ensuring accurate and timely data collection.
• Administer medications and vaccines following established protocols and guidelines.
• Perform diagnostic tests and collect specimens, including blood draws, for laboratory analysis.
• Sterilize medical equipment and maintain examination rooms to ensure readiness for patient care.
• Support operational tasks and customer service assignments under the Center Administrator's supervision.
• Participate in the Tuberculosis screening program and ensure compliance with patient-facing protocols.
• Collaborate with the healthcare team to enhance patient satisfaction and clinical outcomes.

Medical Assistant Job Requirements

• High School Diploma or GED required; completion of Medical Assistant training program preferred.
• Certified or Registered Medical Assistant credentials preferred, mandatory in certain states.
• Minimum of 1 year of experience in a clinical or healthcare setting.
• Phlebotomy and medication/vaccine administration experience required.
• CPR certification mandatory; familiarity with Tuberculosis screening protocols preferred.
• Knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience preferred.
• Bilingual proficiency in English and Spanish is an advantage.
• Strong organizational skills and attention to detail in clinical and administrative tasks.