Occupancy Specialist – Real Estate

Occupancy Specialist – Real Estate Overview

• The Occupancy Specialist – Real Estate will assist with applicant qualification processes within the Affordable Department, ensuring compliance with housing regulations and guidelines.
• Collaborate directly with the Director of Affordable Housing to manage occupancy-related tasks and maintain operational efficiency.
• Screen applications, conduct interviews, and verify income and asset documentation for eligibility determination.
• Maintain, update, and manage property waiting lists to ensure accurate records and efficient processes.
• Follow HUD, HPD, and Section 8 guidelines to ensure compliance with housing regulations.
• Assist various departments with audits and special projects, contributing to organizational goals and objectives.
• Provide excellent customer service and communication to applicants and team members alike.
• Adapt to new technologies and processes in a fast-paced environment to enhance efficiency.

Occupancy Specialist – Real Estate Key Responsibilities & Duties

• Screen and evaluate applications to determine applicant eligibility for affordable housing programs.
• Conduct interviews and verify documentation related to income, assets, and other eligibility criteria.
• Maintain and update property waiting lists, ensuring accuracy and compliance with guidelines.
• Assist in audits and special projects, collaborating with various departments to achieve organizational objectives.
• Ensure adherence to HUD, HPD, and Section 8 guidelines in all processes and documentation.
• Provide excellent customer service by addressing inquiries and resolving issues effectively.
• Utilize Microsoft Office tools for documentation, reporting, and communication purposes.
• Collaborate with the Director of Affordable Housing to streamline processes and improve departmental efficiency.

Occupancy Specialist – Real Estate Job Requirements

• High school diploma or GED required; associate or bachelor’s degree preferred.
• 1-3+ years of experience in property management, affordable housing programs, or administrative clerical work.
• Proficiency in Microsoft Office applications, including Word and Excel, for efficient task management.
• Strong verbal communication skills and a tactful approach to customer service.
• Superior time management and organizational skills to handle multiple projects simultaneously.
• Ability to adapt to new technologies and learn quickly in a fast-paced environment.
• Knowledge of HUD, HPD, and Section 8 guidelines is highly desirable.
• Excellent problem-solving abilities and attention to detail to ensure compliance and accuracy.